09-03-2013 10:16 AM
When connecting web cam, I hear the windows ding, will see the web cam pop up in control panel briefly, then hear the disconnect ding, and its gone.
I have had this working before with just using windows 7 basic drivers.
Ive tried fresh/clean install, using logitech latest drivers. No luck
Tried another usb port, cam worked briefly, strange, then just disconnected again.
I have 9 different usb ports.
Im pretty good with this kind of stuff, but just cant figure why windows wont see this thing and keep it. HELP!
Solved! Go to Solution.
09-04-2013 12:49 PM - edited 09-05-2013 06:45 AM
Based on your description, there's a chance that there is no power going through the cord on the USB end of your Pro 9000. I would recommend that you try to test the webcam on a different computer. If keeps disconnecting there, please send an e-mail to your local support team. They will help you check if your webcam is under warranty and, if applicable, to assist you with the replacement process.
I hope that you find this useful stoenr, and that everything works out well.
09-11-2013 05:39 PM
Thanks Paulina, I thikn you are right for the most part, I think there is a broken or shorted wire somewhere that is causing it to work randomly. Purchashed a new c525 will see how she goes. Thanks again for quick reply!