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Logi Nu
Trainwrecks
Posts: 1
Registered: ‎03-31-2012
0

"Capture Failed"

I have a QuickCap 9000 with Windows 7, fully up to date, and my QuickCam software up to date. When I try to do a Photo Capture I get a "Capture Failed" message.  Here is the device information.

 

Collect Device Info
Gathers device information.
Device Information
Descr: Logitech QuickCam Pro 9000
PID: 0x990
BCD: 0008
ID: usb\vid_046d&pid_0990&mi_00\6&1e157b20&0&0000
VID: 0x46d
ASIC Revision: 36
Firmware Ver: 2.96.6009
Driver Ver: 13.31.1044
Device Rev:
Serial Number:
Sensor Type: 2.6
Firmware CRC: 52472

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: "Capture Failed"

Hello Trainwrecks,

 

Please be sure the folder exists Start > Pictures > Logitech Webcam . You may need to adjust permissions for the folder. Please see: http://forums.logitech.com/t5/Webcams/Capture-failed-for-QuickCam-Pro-9000-under-Win-7-X64/td-p/6066...

 

Best Regards,

 

 

 

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