WiLife Security Systems

[bearbuck]

Down in BC Canada.

BB.

[Kiruban]

Dear bearbuck,

 The Systems are working, Would you be able to give us a little more information. What symptoms or Error message did you received? 

 Would you be able to attempt to re-connect to your camera(s) remotely once again and let us know as to what exactly you see. If you do get any error message, would you be able to provide us with that information as well please.

[rbdcrystal]

is their an issue with the cameras here in the us cause im having problems?

[Kiruban]

Dear rbdcyrstal,

 Would you be able to let me know as to what exact is the problems that you are running into?

[rbdcrystal]

i lost signal of my commander  on my computer last night. and can only see the cameras through the the web commander can it be my router? cause i tried seeing the cameras on another computer an says roughter can not be found. they had been working fine.

[Kiruban]

Hello rdbcrystal,

 Your account looks good on our end so it looks like there ought to be an interruption between your computer and the router. Have you tried to restart your computer? Restarting your computer should resolved anything simple and re-connect you back to your camera(s).

 Let me know how it goes.

[plomaris]

Got this error at 3:44 pm Eastern:

WiLife Online Application Error

The web server encountered an unexpected condition and is unable to complete your request. This is not a problem with your browser or computer. Please try your request again later.

[CatLogitech_OLD]

Hello Plomaris,

I am able to log into my account fine. When does this happen? Does it happen when you are trying to view videos?