WiLife Security Systems

[soup2nuts]

I purchased WILIFE system and I'm trying to load the WILIFE Command Center software that came with it. As recommended by the manufacture I do not have any of the equipment plugged in. I've tried to install the software but it fails due to the following error message, Windows was unable to install your USB-Powerline Bridge. My OS is Windows Vista Home Premium Service Pack 2 (64-bit Operating System on a HP Pavilion dv7 Notebook PC. Any suggestions to resolve this error? Thanks!!

[lozio]

I have the same problem

[SSullivan]

Every time I reboot my computer, the USB Powerbridge must be reinstalled.  

I've tried repairing and reinstalling for Windows 7 but it makes no difference.  This is a huge annoyance and one I feel Logitech needs to address. 

[Trevor_F]

My first question would be, whether or not you are running our most recent version of the software. Chances are if you have installed from CD you are using an outdated version, and the check for new versions in the software may not work, as it links to an outdated webserver.

Please make sure you are running 2.5.968, by going to Setup -> Advanced and checking at the bottom. If you are not, please download the update from http://wilife.com/support/downloads.aspx

[sherryLALady]

Installed the latest version of software & still unable to start up. WHERE do I find the driver for the usb-powerbridge???

[Logisgo]

Hello sherryLALady,

Are you receiving any error messages? Also, what kind of PC and master system do you have? If it's found on the following link: (indoor master system for example)http://www.logitech.com/en-us/support/video-security-systems/4311  under "Choose OS," make sure you see your operating system there. Once you verified this information we are going to begin troubleshooting here. First uninstall the Wilife Command Center completely  from your PC. Reboot your PC. Once your PC is back up, we're going to download the software for your PC. Once the software is installed, let me know if you keep running into any issues.

If this helps you out, please click on the "Give Kudos" or "Accept as Solution" button so this information can benefit other users via search.

[krash0r]

any updates on this? I'm getting same problem (Win 7, I notice, during the detection process, if I open up device manager, then it shows "USB-Powerline Bridge" with exclamation mark)