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Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Logitech is NOT a security company

[ Edited ]

Good morning bearbuck,

 

We do have people who read these forums for these departments, they just do not post.

 

If you want something to go straight to the appropriate department in your own words you can fill out a product survey at www.logitech.com/ithink

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Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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l2105x
Posts: 23
Registered: ‎04-22-2010
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Re: Logitech is NOT a security company

Can  you post a techical support number that goes to the right department?

 

 

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010

Re: Logitech is NOT a security company

[ Edited ]

Hello 12105x,

 

The only technical number you can call is our Technical support agents, but it depends on your region. They will have the same information that we do on here. For North America the number is 1-888-469-4543. Here is a link to Europe's contact numbers: http://logitech-en-emea.custhelp.com/app/answers/detail/a_id/6861

 

If you have feedback it is best to fill out a survey because that goes directly to head office and then they will route the survey to the appropriate department. You can also post your feedback in the Share Your Thoughts board as well.

--------------------------------------
Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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bearbuck
Posts: 42
Registered: ‎02-19-2011
0

Re: Logitech is NOT a security company

can I assume that everyones system is working like mine is. 

 

I am unable to monitor cameras at all BUT the system is working as it should other than that.  I am still getting text and video clips if movement is detected.

 

i'm in BC Canada.

 

BB.

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tireshred
Posts: 12
Registered: ‎02-01-2012
0

Re: Logitech is NOT a security company

Mine is working fine, I just can't remotely view except with Team Viewer.

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bearbuck
Posts: 42
Registered: ‎02-19-2011
0

Re: Logitech is NOT a security company

thanks tireshred.  thats what i thought.  i'm going to have to try this "team viewer"

 

BB