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SteveMika
Posts: 1
Registered: ‎07-10-2010

WiLife on Android HTC Phone?

Hello. I can access the WiLife web site on my HTC Android operating system phone but when I go to view my cameras I either get a request to install Silverlight (which is not supported by Android) or if I choose the standard settings I get a large square with a box in the middle and nothing else.

I assume that WiLife video isn't supported within the Android environment on a phone like the HTC Desire.

Is there a way to view the cameras or is there some physical (video driver maybe) reason why it can't be done? Any ideas??

 

The screen resolution is 480X800 WVGA.  Frther specs can be found here

http://www.htc.com/www/product/desire/specification.html

 

thanks in advance

 

Steven

Retired Logitech Employee / Moderator (Inactive)
ReedF
Posts: 178
Registered: ‎08-07-2008

Re: WiLife on Android HTC Phone?

WiLife cameras are only supported on Microsoft enabled mobile devices for remote viewing.

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Bonjour
Posts: 3
Registered: ‎07-28-2010

Re: WiLife on Android HTC Phone?

I have the same problem with a Windows mobile phone (ver 6.5) , GSmart S1200. It was working fine with Nasa TV or else, but not the Wilife.

Retired Logitech Employee / Moderator (Inactive)
ReedF
Posts: 178
Registered: ‎08-07-2008

Re: WiLife on Android HTC Phone?

There would need to be more detail given and some troubleshooting involved to help you on this one so I suggest you call the Logitech WiLife customer support line and they will help you get it working.

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MickeS
Posts: 8
Registered: ‎07-29-2010

Re: WiLife on Android HTC Phone?

Hello,

I know it's boring with posts that state the same problem as the topic starter, but i do have the same problem, and since nobody gave any technical details....

HTC Desire, Android 2.2, i can login to online.wilife.com but it requires silverlight. Can we use other technique than silverlight ? Flash, Java......

 

These cameras are quite expensive given the fact that they are not professional cameras and the amount of help that we get from Logitech is almost inexistant.

I have at least 2 other issues that were never resolved, i only got the answer : We don't support that !

Come on Logitech ! Even the cheapest webcams from DLink support rtsp protocol or something similar.

/Mike

Support Specialist
Trevor_F
Posts: 1,288
Registered: ‎01-08-2010

Re: WiLife on Android HTC Phone?

Hi MickeS,

 

Due to the fact that the cameras are designed to encode in Windows Media Format, we may only offer support for Windows Mobile devices with Windows Media Player installed.

 

Android phones do not offer a method of playback for Windows Media Formatted streaming video, and if it did, unfortunately we cannot guarantee that it would work.

 

 

Trevor F
Escalation Supervisor
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jcolandreo
Posts: 2
Registered: ‎09-14-2010

Re: WiLife on Android HTC Phone?

I have Windows Media center remote on my android has anyone got wilife to work? It is asking for the media center server name or IP. can anyone help?  I can also play all my windows videos with my new droid. Logitech should be working on this!

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MickeS
Posts: 8
Registered: ‎07-29-2010

Re: WiLife on Android HTC Phone?

hi jcolandreo, I recently found a program called Logitech Alert (for Android) . I was ecstatic....... It seems thouigh that it does not work with our cameras in the WiLife series, only with the new ones.... I don't really understand why Logitech doesn't care about their customers and make this work for all their cameras. For that i am really really disapointed and i will probably never buy or recommend a Logitech product again. These cameras were pretty expensive for being a home product and i expect a little more effort to be put in pleasing the customers. Look at Dell for example.. there are always drivers and software available for dowload to match the newest or most popular operating systems. /Mike
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steinec
Posts: 2
Registered: ‎04-15-2013

Re: WiLife on Android HTC Phone?

Blue Iris works well with the wilife cameras.....

Moderator
Taylarie
Posts: 461
Registered: ‎11-03-2009

Re: WiLife on Android HTC Phone?

This topic has now been closed. If you have the same issue, please post your issue in a new thread.