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Logi Visitor
jgigl
Posts: 27
Registered: ‎01-24-2011
0

Wilife online viewing not available

Cannot view my cameras online as of about 15 minutes ago. Message says cannot locate Command Center. Command Center may have gone offline without Wilife Online detecting the change.

 

I checked command center; it is showing online connected.

I restarted application. Still can't view cameras online even though command center shows online status as connected.

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Wilife online viewing not available

Hello jgigl,

 

Try again now because we were just able to reconnect again.

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Cat
Logitech Support Specialist

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shadowfist
Posts: 23
Registered: ‎07-15-2011
0

Re: Wilife online viewing not available

That would be a "No" from me.  I cannot connect to my cameras, wilife site is reporting that my location is "online" but i cannot connect to any cameras as of 15:03 01/04/2012 (EST)

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Wilife online viewing not available

Can anyone having trouble please copy and paste the message you get?

 

Thanks,

--------------------------------------
Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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shadowfist
Posts: 23
Registered: ‎07-15-2011
0

Re: Wilife online viewing not available

WiLife Online was not able to locate Command Center East Chestnut Ave. Command CenterEast Chestnut Ave may have gone offline without WiLife Online detecting the change.

Close Window

Logi Visitor
plomaris
Posts: 23
Registered: ‎08-31-2010
0

Re: Wilife online viewing not available

Here's the message I get when trying to access Wilife Online:

 

WiLife Online was not able to locate Command Center Home. Command CenterHome may have gone offline without WiLife Online detecting the change.

Close Window

Logi Visitor
sandyone
Posts: 33
Registered: ‎12-01-2011
0

Re: Wilife online viewing not available

Mine are offline now too. 

 

WiLife Online Application Error

The web server encountered an unexpected condition and is unable to complete your request. This is not a problem with your browser or computer. Please try your request again later.

 

Thanks.

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Wilife online viewing not available

Thank you for the update everyone. 

 

I have passed this information along.

--------------------------------------
Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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mynxdog
Posts: 21
Registered: ‎12-05-2011
0

Re: Wilife online viewing not available

Same exact problem here in New Orleans, Louisiana USA.  This has been happening weekly for several days at a time and I do not appreciate it.  Still out at 6 p.m. Central time on 1/4/12

I also don't appreciate whoever is wiping my profile clean and changing my password. 

jcv
Logi Browser
jcv
Posts: 6
Registered: ‎01-08-2010

Re: Wilife online viewing not available

What a complete fiasco that this remote viewing has turned into, every few days they go down.  If I performed like that I would have gotten fired already.  Then after I spent close to $1000 a year ago they tell you that the Wilife cameras are old!!

I have been on hold on the 1-888-469-4543 telephone for 20 minutes and no one answers!!

Logitech, get your act together and fix this remote viewing so it stays up already!!