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Wilife online viewing not available
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01-04-2012 11:44 AM
Cannot view my cameras online as of about 15 minutes ago. Message says cannot locate Command Center. Command Center may have gone offline without Wilife Online detecting the change.
I checked command center; it is showing online connected.
I restarted application. Still can't view cameras online even though command center shows online status as connected.
Re: Wilife online viewing not available
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01-04-2012 11:54 AM
Hello jgigl,
Try again now because we were just able to reconnect again.
Cat
Logitech Support Specialist
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Re: Wilife online viewing not available
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01-04-2012 12:04 PM
That would be a "No" from me. I cannot connect to my cameras, wilife site is reporting that my location is "online" but i cannot connect to any cameras as of 15:03 01/04/2012 (EST)
Re: Wilife online viewing not available
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01-04-2012 12:06 PM
Can anyone having trouble please copy and paste the message you get?
Thanks,
Cat
Logitech Support Specialist
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Re: Wilife online viewing not available
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01-04-2012 12:11 PM
WiLife Online was not able to locate Command Center East Chestnut Ave. Command CenterEast Chestnut Ave may have gone offline without WiLife Online detecting the change.
Re: Wilife online viewing not available
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01-04-2012 12:11 PM
Here's the message I get when trying to access Wilife Online:
WiLife Online was not able to locate Command Center Home. Command CenterHome may have gone offline without WiLife Online detecting the change.
Re: Wilife online viewing not available
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01-04-2012 12:19 PM
Mine are offline now too.
WiLife Online Application Error
The web server encountered an unexpected condition and is unable to complete your request. This is not a problem with your browser or computer. Please try your request again later.
Thanks.
Re: Wilife online viewing not available
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01-04-2012 01:21 PM
Thank you for the update everyone.
I have passed this information along.
Cat
Logitech Support Specialist
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Re: Wilife online viewing not available
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01-04-2012 03:46 PM
Same exact problem here in New Orleans, Louisiana USA. This has been happening weekly for several days at a time and I do not appreciate it. Still out at 6 p.m. Central time on 1/4/12
I also don't appreciate whoever is wiping my profile clean and changing my password.
Re: Wilife online viewing not available
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01-04-2012 04:41 PM
What a complete fiasco that this remote viewing has turned into, every few days they go down. If I performed like that I would have gotten fired already. Then after I spent close to $1000 a year ago they tell you that the Wilife cameras are old!!
I have been on hold on the 1-888-469-4543 telephone for 20 minutes and no one answers!!
Logitech, get your act together and fix this remote viewing so it stays up already!!
