WiLife Security Systems

[ru55tn]

Sorry 'online.wilife.com MyLukWerks ConnectProgress.aspx site 052dd041 7ac5 4ece b1af b40cd39e7d8a cmd cam cam 00 12 AB 10 C9 4A' does not exist or is not available.

This is the message I get when I try to view on-line

[myreasonwhy]

Wilfe website is down. Looks like they didnt pay their bill. Unfortunately I paid alot of money for this camera system and for online viewing with a platinum acct. How do I get my money back? This is a scam. Shame on logitech for putting consumers through this.

[myreasonwhy]

Just spoke with a very helpful logitech rep. They informed me that the site will be back up within 24 hours. They are waiting on a dns update. I appreciate their prompt response. This is my first issue to date with the online.wilife.com site and I look forward to using it in the future.

[CatLogitech]

Hello everyone,

I have not heard any new updates yet. When we hear something we will let you know.

[ru55tn]

When I am trying to view, i am redirected to a page saying the domain name has expired and needs to be renewed.

[CatLogitech]

Hello ru55tn,

We are aware of this and our engineers are working hard to get our website back up. The domain is still under Logitech possession and no customer information has been compromised.

[BuddyE]

WHEN??

[CatLogitech]

Hello Buddy,

I am sorry, but we do not have an ETA. Our moderator team has made an official statement on this thread: http://forums.logitech.com/t5/WiLife-Security-Systems/wilife-com-outage-status-thread/td-p/787865

Keep your eye on that thread for the most up to date information.

[ru55tn]

I have finally been able to access.......but only have relay viewing and not direct. Also have lost one camera and no matter what I try can not get anything.

[CatLogitech]

As AntonC posted in the official status thread it may take 24 hours for everything to be back up and running fully.