WiLife Security Systems

[CatLogitech]

Hello ovrthetop,

Can I have you Private message me your account so that I can check things on our end? Just click on my name and then on the right hand side in grey you should see the option to send me a private message.

[ovrthetop]

WiLife Online Application Error

The web server encountered an unexpected condition and is unable to complete your request. This is not a problem with your browser or computer. Please try your request again later

This is all I get now and no live video....

[CatLogitech]

Hello ovrthtop,

We have had a couple of reports of this. Our Tier 2 agents are looking more into this and I will let you know when I get an update.

As for the other issue, what type of internet do you have at the camera's location?

[ovrthetop]

Still wont load recored video past 35% and NO live video..... IT's been doen for another 5 days after being down a week last month.   What's going on?  Why doesn't this service work? 

[plomaris]

Looks like the server is down again:

WiLife Online Application Error
The web server encountered an unexpected condition and is unable to complete your request. This is not a problem with your browser or computer. Please try your request again later.

[ovrthetop]

my service still wont work and now only says  "Offline" 

[CatLogitech]

Hello ovrthetop,

Please check your PM. It is the bluish green envelope in the top right of this screen.

[BlackDog66]

System will not allow access via your website. Does this really work? Getting same errors as everybody else.

[BeastCompany]

Hey BlackDog66,

 What is the exact error message that you are receiving? Are you using Direct or Relay? What is the status of your online connection on your Command Center?

 If you are using Direct, try using Relay. It normally works. Also try cleaning the cache, history and temp files from your browser and relaunch another browser and try to see if you can see your Camera(s).

[ovrthetop]

how do I get a refund for the $75.00 I paid?  This service simply doesnt work!!!