Wii (READ ONLY ARCHIVE)

[Todd97]

I just finally got my hands on the drum kit for the wii and I like it alot except I am having same issues as the stock kit from activision as far as sensitivity. Is someone working on tuning software that will work with this kit ? I hope so because this could be a really great kit otherwise but if it is not accurate then its a waste of money. My biggest issue is a red drum that is not picking up all the hits , misses about every 5-10 notes , I can see it happening in the music studio. I really hope I can get this worked out somehow ?? I really like it otherwise , Help !!  Please

[Todd97]

It's a shame logitech walked away from this drum kit and won't even respond to questions about it !!!  It is an awesome drum kit that just needs a little tweaking and it would be perfect !!  Fortunately I have the fix for this kit and it works awesome now !!! Unfortunately I did not get the answer from logitech !! I just got ignored  !!  The fix costs about $ 15.00 and is very easy to do , I can't take the credit for it because I am not the one who figured it out .

[CharlesB]

Did you try calling Customer support? The forums are for users to talk to each other, and we do not have support agents regularly monitoring the forums. 

I am curious about the fix you applied though?

[O]

Hello Todd and Charles,

Not to be mean, but I don't see what Logitech Customer Support could do. I had sensitivity and crosstalk problems too, so I contacted them. They admitted my drum is defective, but they say they have no controller in stock to replace it. They offered to refund me the price I paid for the drum. I wasn't interested because I'd lose the money I paid for the shipping. I offered to wait until they have replacement parts/kits, but they just decided my warranty is void because I bought the drum from what they call a "non-certified vendor" who may sell refurbished or used products, even though I can prove it's brand new - Logitech could see that on the invoice I sent them, anyway.

They completely ignored my questions about a tuning software.

So, as I'm now stuck with a drum that doesn't work well, I'd be interested about your fix, Todd. Could you tell us more please?

[Syclone0044]

Tood, Charles, "O",

I am in the same position.  I just got a new Logitech Wii Drum Kit and it has dreadfully low sensitivity that makes it unplayable.  I simply have to strike the pads & cymbals WAY too firm to get them to register.

On my GHWT Drum kit, I have scored 1200 Note Streaks.  On the Logitech, I am having trouble reaching a 3x Multiplier which is less than 50 notes!

Using the Guitar Hero 5 "GHmix2.0" music studio, the game displays a number from 0-20 indicating the strength of the drum strikes registering in the game.

Using my GHWT drum kit with typical strikes, the game registers a number of 5-7 on average, across all pads/cymbals.

Using the Logitech with the same typical strikes, the game registers 0-2 on average, sometimes not registering the strike at all!  This is consistent across all pads/cymbals on the Logitech, leading me to conclude that the Logitech "controller box" has a faulty sensitivity calibration.  I say "faulty" because there is no means for adjustment!  On my GHWT kit, at least it has the MIDI USB Drum Tuner that let me calibrate the sensitivity - my GHWT kit was initially just as bad as the Logitech UNTIL I tuned the calibration.

My Logitech WOULD be great IF I could double the sensitivity calibration.  But I can't.

I called Logitech Customer Support today and after 40 minutes of troubleshooting/investigation, we concluded that I'm basically stuck with a useless 1-day-old drum kit that I can't play.  They offered a refund but I won this drum kit in a Logitech-sponsored contest, and without a store receipt they can't process a refund.  They told me the same thing "O" mentioned - they have no parts in stock to replace mine with.

So Todd, Please share your $15 fix, we are desperate, and our Logitech Drum kits are useless until you can share the fix!

[Todd97]

http://hub.guitarhero.com/community/viewtopic.php?f=16&t=8304  I hope this helps all of you who bought this wonderful drum kit that the lousy company walked away from. I did not want to help logitech out with any answers since they didn't care to give us any! but I hope it helps the rest of you out. Like I said I did not figure this out so I can't take the credit . Some of you said you have low sensitivity issues ?? Are you sure ?? I thought my problem was my red drum being not sensitive enough at first also but it turned out to be the cymbals were double hitting for me and this fixed this issue. Anyone who is looking for this tape, I was only able to find it at a local music store. Nobody else in my area had ever heard of it. I also really had to get all drums and cymbals positioned just right so that I was comfortable and hit them correctly. My kit now works about 99.9% perfect , once in a great while it will miss but its pretty darn close to perfect. I would also suggest try moving the drums around to fine tune them to you , example: if you are like most people one hand will be better than the other ,so say if you have issues with your left hand maybe you are having issues with your red drum because you use your left hand to hit it , (I have this issue) so I took notice that my green drum was more sensitive on lighter hits so I switched the 2 drums and fixed my issues there. The last thing I have is the cymbals must be turned all the way in the vertical position , unfortunately this is not an option , if you put the cymbals flat they will tend to double hit but after I got use to this it works great. Bottom line is this thing is not perfect but with just a little massaging Logitech could have fixed it and had a great product , instead they just walked away and pretended they know nothing about it    NICE !!!   I am willing to bet they could come up with a tuning program for these issues very quickly and have a great kit , I know there are some very smart people working there ! I'm sure that this is just another CEO sitting at the head table making all the money and not wanting to spend any to do the right thing and let these people do their jobs.