Windows 7 Discussion Topics (READ ONLY ARCHIVE)

[RickNY]

Using my Quickcam Pro 9000 (MN V-UBM46 / PN 860-000109)and Windows 7 RTM x64, along with Logitech Webcam Software 1.0.. Anytime I use any application that utilizes the microphone on the webcam, it eventually totally freezes my sound drivers for the entire system, requiring a reboot.  The Windows Audio service stops responding -- If I attempt to restart it, it just eternally says 'Stopping Windows Audio Service...' -- the microphone on the camera stops receiving audio (in fact any attempt to turn the audio on will cause the application to hourglass).  The sound on the motherboard is a Realtek HD Audio, using Windows 7 Drivers downloaded from Realtek dated 8/31/09.

Using UVC drivers built in to Windows result in the same behavior.  The only way I can get it not to freeze up is either 1) disable the microphone of the camera in device manager or 2) leave the camera unplugged completely.

Any ideas?

[mgenung]

I am having the same problem. The video works great, but the microphone will not work at all. When I attempt to use the mic the program locks up (either LWS or Skype) and upon shutdown of windows 7 an error message displays that Windows is not able to play logoff sound and I must end program. Any suggestions?

[rdrapoport]

This may seem obviouis to some, but the driver for the Logitech built-in mic conflicts with the drivers assigned to my computer's sound card (Soundblaster x-FI Xtreme Audio).  Since I don't want to disable my sound card's driver (which, by the way, will enable me to configure and use the Logitech's mic without a problem) I guess I'll just have to buy another mic and plug it in directly to my sound card.  Any other suggestions?

[rcfinally2]

I have exactly same problem.  According to Logitech, Quickcam Pro 9000 is compatible with Windows 7.  Reported the problem to Logitech, with no luck, very disappointed. ever since I got my new computer, I am not able to use it, I really love this camera to work, since this was a good camera when I had XP. Any one help us?

[pcoyne]

Same problem.  I've got a Realtek AC97 sound card running on Win7x64.  I run lws110_x64.exe to install the quickcam 9000 drivers and it freezes at the end.  I'm assuming this is the portion where it does something with the audio.  Other audio-related programs (including the Windows Volume Mixer) freeze when I launch them at this point.  I force a reboot, launch the Quickcam App and the video works, but if I try to configure the sound... freeze.

[Maunty]

i have the same:

Any solutions found until now ?

[RNY]

I'm happy to report that I have finally solved this issue.

I replaced the Quickcam Pro with a Microsoft LifeCam.  No more driver conflicts, and no more Logitech cameras for me.

[Mwip57]

I have a C200 camera with exact same problem.

Pretty much replacing the camera is the solution I am looking at. It's pretty pathetic and makes me seriously reconsider the 5 or so peripherals I have from Logitech.

[pedroc]

Hi,

Can all of you if possible run the Logitech Diagnostic tool by right clicking on the Logitech webcam icon located on the system tray then select "Logitech Diagnostic Tool" and copy and paste the information you see under the System Tab in your thread(You may delete any information you do not want wish to share before posting), also please be sure to include your soundcard manufacturer.

Thanks,

-PedroC

[stefanico]

Same issue..should I dump my logitech stuff? it has been pretty reliable up until W7...

Camera Marketing Name = Logitech QuickCam Pro 9000
USB PID BCD = 09900007
Software Version = Logitech Webcam Software / Version: 12.10.1113.0
CPU  = Intel(R) Core(TM)2 Duo CPU     T9500  @ 2.60GHz
RAM = 0.00 MB
O.S. =  : 6.1.7600
------------------------------------------------------------------------


- PROCESSOR_ARCHITECTURE_AMD64
Win32_OperatingSystem
{
BuildNumber:7600
Locale:0809
Manufacturer:Microsoft Corporation
Name:Microsoft Windows 7 Ultimate |C:\Windows|\Device\Harddisk1\Partition2
ServicePackMajorVersion:0
ServicePackMinorVersion:0
SystemDirectory:C:\Windows\system32
Version:6.1.7600
WindowsDirectory:C:\Windows
}
Win32_ComputerSystem
{
Manufacturerell Inc.
Modeltudio 1735
SystemType:x64-based PC
}
Win32_Processor
{
Description:Intel64 Family 6 Model 23 Stepping 6
Manufacturer:GenuineIntel
MaxClockSpeed:2601
Name:Intel(R) Core(TM)2 Duo CPU     T9500  @ 2.60GHz
}
Win32_BIOS
{
Descriptionhoenix ROM BIOS PLUS Version 1.10 A05
Manufacturerell Inc.
SMBIOSBIOSVersion:A05
SMBIOSMajorVersion:2
SMBIOSMinorVersion:4
Version:HPQOEM - 27d80c04
}
Win32_PhysicalMemory (x2)
{
Capacity:2147483648
Captionhysical Memory
Capacity2:2147483648
Caption2hysical Memory
}
Win32_USBController (x7)
{
Caption:Intel(R) ICH8 Family USB Universal Host Controller - 2831
Caption2:Intel(R) ICH8 Family USB Universal Host Controller - 2832
Caption3:Intel(R) ICH8 Family USB Universal Host Controller - 2834
Caption4:Intel(R) ICH8 Family USB Universal Host Controller - 2835
Caption5:Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Caption6:Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
Caption7:Intel(R) ICH8 Family USB Universal Host Controller - 2830
}
Misc
{

Total Physical Memory: 4093 MB
Available Physical Memory: 2721 MB
Total Virtual Memory: 2047 MB
Available Virtual Memory: 1933 MB
Total Page File Space: 4095 MB
Available Page File Space: 4095 MB
}