Windows 7 Discussion Topics (READ ONLY ARCHIVE)

[blacky00]

I'm also having the same issue.  When I try to configure the audio within Logitech software, the software hangs and the only fix is a reboot of the computer.  After 2 reboots, the audio finally disabled itself, so now most of the webcam is working, except for the audio.

Windows 7 was installed initially (not an upgrade) and I'm using the on-board sound card.  Below is the info from the diagnostic tool.  As someone else already pointed out, my computer has 4.00 GB of RAM but the diagnostic tool says 0.00 MB and physical memory also seems to be off.

Please keep me posted when a solution is made available.  I like this webcam and would love to keep using it, but I can't use it if it doesn't work...

Camera Marketing Name = Logitech QuickCam Pro 9000

USB PID BCD = 09900008

Software Version = Logitech Webcam Software / Version: 12.10.1113.0

CPU  = Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz

RAM = 0.00 MB  ## THIS IS REALLY 4.00 GB

O.S. = Professional  : 6.1.7600

------------------------------------------------------------------------

Professional  - PROCESSOR_ARCHITECTURE_INTEL

Win32_OperatingSystem

{

BuildNumber:7600

Locale:0409

Manufacturer:Microsoft Corporation

Name:Microsoft Windows 7 Enterprise |C:\Windows|\Device\Harddisk0\Partition2

ServicePackMajorVersion:0

ServicePackMinorVersion:0

SystemDirectory:C:\Windows\system32

Version:6.1.7600

WindowsDirectory:C:\Windows

}

Win32_ComputerSystem

{

Manufacturerell Inc.

Model:Latitude E5400

SystemType:X86-based PC

}

Win32_Processor

{

Description:x64 Family 6 Model 23 Stepping 10

Manufacturer:GenuineIntel

MaxClockSpeed:2535

Name:Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz

}

Win32_BIOS

{

Descriptionhoenix ROM BIOS PLUS Version 1.10 A13

Manufacturerell Inc.

SMBIOSBIOSVersion:A13

SMBIOSMajorVersion:2

SMBIOSMinorVersion:4

VersionELL   - 27d9080b

}

Win32_TimeZone

{

CaptionUTC-06:00) Central Time (US & Canada)

DaylightName:Central Daylight Time

DescriptionUTC-06:00) Central Time (US & Canada)

StandardName:Central Standard Time

}

Win32_PhysicalMemory (x2)

{

Capacity:2147483648

Captionhysical Memory

Capacity2:2147483648

Caption2hysical Memory

}

Win32_USBController (x8)

{

Caption:Intel(R) ICH9 Family USB Universal Host Controller - 2934

Caption2:Intel(R) ICH9 Family USB Universal Host Controller - 2935

Caption3:Intel(R) ICH9 Family USB Universal Host Controller - 2936

Caption4:Intel(R) ICH9 Family USB Universal Host Controller - 2937

Caption5:Intel(R) ICH9 Family USB Universal Host Controller - 2938

Caption6:Intel(R) ICH9 Family USB Universal Host Controller - 2939

Caption7:Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A

Caption8:Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C

}

Misc

{

Language: English (United States)

Time Zone: Central Daylight Time

Total Physical Memory: 2047 MB

Available Physical Memory: 2047 MB

Total Virtual Memory: 2047 MB

Available Virtual Memory: 1962 MB

Total Page File Space: 4095 MB

Available Page File Space: 4095 MB

}

[abbasmith]

WOW-months later and still no fix to a problem that is oviously affecting so many users.

WAY TO SUCK LOGITECH!  From day 1, I have always had problems with their buggy (word filter evasion).  Even years ago with my first web cam of theirs.  always driver issues.  Greedy, selfish company.  I truely hope you go out of business, as you clearly don't know what you are doing.

I think the best solution (and the one I ended up doing) came from a post:

Go buy yourself a Microsoft HD cam.  I did just this and had no problems.  Goodbye logitech, and goodbye headaches and problems.  If only i can get the few hours of frustration back.

(Edited -  please be courteous)

...I'm sure they will moniter and remove this post shortly.  they wouldn't want the truth getting out.  i just want to see how quickly as it amazes me that they can spend time removing posts, but not fixing issues.  WAY TO SELL OUT!  No more burning for me.  If i see a logitech product, i'll pass and look the other way.  I suggest you do the same.  you'll save much more in the long run.  there are plenty of other companies that can do better.

[pedroc]

Hi,

Please visit our download site and if your camera supports it download LWS v2.

Thanks,

-PedroC

[bcwang]

I take it from this thread if I want to have continued frustration free usage of my webcam pro 9000, I should stick with Windows7  32-bit and avoid 64-bit at all costs.

[nildeen]

This new driver seems to work with Windows 7 - 64bit and my Logitech® Webcam Pro 9000.

Better late than never? :-)

Thanks

[pedroc]

Thanks for the update nildeen.....

-PedroC

[alpha001]

model V-UBM46 does not guarantee that your serie Pro 9000 webcam works with windows 7.

Example, P/N 860-000109 hangs under MSN Messenger as soon as you use the microphone... :-(

Logitech does only support the hardware not the compatibility problem...

Conversely, PN 960-000482 works fine.

An advice : do not buy your webcam to Logitech because you have no refund if it doesn't work under windows; Buy it to amazon, and price are also cheaper.

[alpha001]

I installed the last driver LWS 2..., without success under Windows 7 Home Ed french...PN 860*000109 continues to hangs up under Messenger as soon as the mic is open.

So I decided to buy the new one compatible windows 7, PN 960-000482 from amazon.