04-10-2007 11:04 AM
04-10-2007 11:59 AM - edited 04-10-2007 11:59 AM
When you reinstalled Streampoint 'completely', did you get rid of all Streampoint references by clearing the PC's registry? If not, residual conflicts could be creating communication errors. Try cleaning the registry of any Logitech Streampoint references, rebooting a couple of times, and then reinstalling Streampoint.
Have you 'reconnected' the transmitter to the receiver by pressing the button at the back of the receiver for at least 15 seconds until it flashes red/blue? This deals with a multitude of sins.
Have you tried unplugging the USB connection and trying a different USB port...could be related to a problem with USB ports.
If you have tried all this without success, then it sounds like a hardware problem related to the remote. If the kit is still within its guarantee, I suggest returning it for replacement.
Have you tried calling Logitech Customer Support and talking through the issues with them?
Message Edited by tomtomgoer on 04-10-200712:07 PM
04-10-2007 12:55 PM