01-13-2007 03:18 AM
01-15-2007 08:30 AM
01-18-2007 01:36 PM
01-18-2007 01:54 PM - edited 01-18-2007 01:54 PM
thierry wrote:I managed to get everything connected a few times but as many times I cannot get the handset connected. Not even by holding the "home" and "mute" button for 5 seconds. It's not very user friendly if one time out of two the handset doesn't connect (does anyone else have this problem?). What should I do (besides pushing those two buttons) to get the handset connected again ?
Please verify the version of StreamPoint you're running.
Then try running 'Logitech -> StreamPoint -> Setup Wizard' and describe exactly what you're seeing, both on the device and in the software. (btw, holding the Home and Mute buttons down should not be required).
Message Edited by BillR on 01-18-200701:55 PM
01-24-2007 02:40 PM
01-25-2007 10:51 AM
thierry wrote:This is what I see when I run the setup wizard :1 : the setup wizard tells the transmitter is not connected (despite the LED being blue)2 : the setup wizard tells the handset is not connected (the OK sign in the dotted circle appears on the handset screen, but no menu appears)3 : the setup wizard tells the receiver is connected !4 : playing the testsound does workbut the handset is still not connected...Who should I get it connected again?NB : is it possible that a firewall or Norton could cause connection problems?
The fact that #1 is happening - the PC is not detecting the USB Transmitter - indicates a USB device / driver problem with your PC.
02-10-2007 03:41 PM
02-15-2007 04:35 PM
02-17-2007 09:31 PM
02-21-2007 09:54 PM