10-28-2007 01:50 PM
02-10-2008 05:57 PM
It looks like Logitech's XP x64 version has the config.ini file set improperly to only look for/allow installation under Vista 64 bit. Getting the installer to work in XP will require making a change to this file (more on this later).
So now to how to get this thing to work. Follow the first few steps carefully or it won't work!
1. First, open up a file browser and go the C:\Documents and Settings\Your Username\Local Settings\Temp, where "Your Username" is the username of the account your are current logged in as. To make things easier, I would scroll down to the bottom of the list of files so you can see when a new folder appears in the next step.
2. Double click the 64-bit StreamPoint installer file and let it run until it gets to the "not compatible" message. DO NOT CLOSE THIS WINDOW! Look back at the file browser and a new folder should have appeared at the bottom of the list. Copy this folder somewhere else, like to your desktop. Then you can close the error window.
3. Go to the folder you copied out of your Temp directory. In it you should see a file called config.ini. Open it in a text editor. At the top of the file you will see a list of operating systems--change the value after WinXP64 from FALSE to TRUE, and then save the file.
4. You can now run the first installer, which is the Setup.exe file you should see in with the config.ini file. When you go through this part of the installation, it won't find the StreamPoint app, but that's ok, installation can proceed anyway. When you are done, it will ask you to restart--don't do it yet, wait until after the next part.
5. Finally, you should see a sub-folder in with setup.exe and config.ini called 5-STP_X64. In this folder is a file called StreamPointenu.exe. This file will install the actual StreamPoint app, so go ahead and run it as well.
And that's it! You can now restart your computer. When it boots back up, you should be able to go through the StreamPoint little wizard setup thing and it should hopefully work. I got everything working this way, hopefully it will work for you, too.
05-31-2008 06:02 AM
Got a WD as a present yesterday and had a hard time getting it to work on my XP pro 64 bit system.
Thanks to your solution it's running at least.
I ran into an other problem and that's it not recognising any of my media players at all during setup. Not even MS WMP11 is on the list.
I can't even let it find my music in the Folder mode, it says I've exceeded the 265 characters in the file pad/name. (I'm not going to search over 19000 songs to correct it)
Since you've posted this solution 2 months have past and I think there should have been an update for the installer to fix the XP64bit not recognised properly.
Still no success in getting it to find WMP11 :-( I also installed Itunes (hate it) let it do it's thing to create a small library and did a full clean install of streampoint and still no luck in finding any mediaplayer.