09-24-2007 11:32 PM
Alright, i'm having problems connecting the the receiver unit (the one that connects to your stereo).
I have a DELL XPS1210 that never had XP on it, it was a fresh Vista Ultimate install. You cannot run the stream point 1.0 install pacakage on this, it complains about windows version. So i downloaded streampoint 1.5 and installed it. It installed mostly fine, however there seems to be a driver issue (see down this post). The set up wizard popped up and it detected the transmitter, detected the remote, but could NOT detect the receiver. I tried a lot of things to get this to work:
1. Plugged it in, the transmitter and receiver both hat red lights, after a few seconds they both switched to blue.
2. Clicked the troubleshoot button, and then held down the connect button for the inidicated 15 seconds. The receiver flashed blue and red forever, the transmitter was red only
3. unplugged then plugged back in the receiver. The transmitter went red when i unplugged it, but then when i plugged back in the receiver, after a second they both went back to blue.
Now this made me think that the hardware thinks it's connected, but the software can't get the OK flag from the transmitter, which lead me to the device manager, and the hardware problem i'm seeing. The device manager shows the USB Logitech Wireless Transmitter, but it has the yellow exclamation point. When i try to search for drivers, it finds them but can't install them with the error message: "This operation requires an interactive window station" which i think occurs because the driver tries to run the wizard. But since the remote was working, i was still thinking that everything was OK.
Also, the remote was working fine, i could change songs, switch audio outputs (this computer has multiple outputs already) and work with playlists, i just couldn't connect to the receiver.
So i decided it must be Vista, and went to an XP computer and installed streampoint 1.5 (this is important, as i did NOT install 1.0 first). I had the SAME problem, the receiver would not connect, with all the same symptoms. At this point i just assumed faulty receiver, and went and exchanged it as Best Buy for a new unit. I tested this new unit, and it still would not work, the revceiver would not show connect, however the blue lights indicated it was connected.
So then i uninstalled the streampoint 1.5 software and installed streampoint 1.0. Presto! it connected! Everything worked fine. I then installed 1.5 (i did NOT uninstall 1.0) and everything still worked fine.
But this leaves me up the creak, as i do NOT want to run this thing on the XP machine, but on a Vista one. i'm starting to think that logitech didn't test streampoint 1.5 as a fresh install, but only as an upgrade path, so if you had streampoint 1.0 on xp, upgraded to vista, then upgraded to streampoint 1.5 everything would work for you, but if you just had a new copy of vista and only installed 1.5 then it wouldn't (which **bleep** since you can't run 1.0 setup on vista).
So my questions:
Is there a way to get 1.0 to run?
Has anyone been successful on NON-upgrade version of Vista?
Has anyone been successful on just installing 1.5 on XP? (Never had a 1.0 install before)
Do other people have the driver issue i'm having on Vista? If so, is it an upgrade version of Vista or fresh install, and did you have streampoint 1.0 isntalled prior to streampoint 1.5?
Is there a way to install the driver without trying to run teh wizard, is there just an INF file to install? where is it? Can i pull out the executable call?
Also please let me know if you need any other specific information about my systems, however they are a pretty standard setup.
11-21-2007 02:26 PM
Still waiting for an answer to this problem. There DOESN"T SEEM TO BE ANYONE LISTENING to the many of us having THE SAME EXACT PROBLEM. I got this syetem for Christmas (2006) and still haven't been able to enjoy it. How say is that.
I just want to know if this problem has been acknowledged or not.
(repeating on the relevent posts, hopefully someone will pay attention)