Wireless Music System for PC - General Discussion

[hellawaitsyou]

Hi there, I hope someone can help me, I recently purchased a Logitech Music Anywhere, and it has been working perfectly for about 3 months now, but all of a sudden now it keeps disconnecting its signal after about 30 seconds of playing a song or movie.I've unplugged the receiver and plugged it back in again, unplugged the USB dongle and plugged it back in again. I even tried re-installing the program itself, but it keeps happening. Has anyone had the same problems or know of a fix for this. I love this bit of hardware. It was kickass when it was working.

Please Help!!

[Mike_M]

Hi hel,

Did you add or change anything, like a new router or phone system that might have caused your issue?

[isobel26]

Mike,

I have a similar issue with my Music Anywhere. I have been using it sucessfully for about a year. This morning, nothing. I checked the transmitter and the reciever, both have red lights instead of the usual blue. I tried reconnecting, the receiver blinked as it should, blue and red, but was never picked up. I went to the Music Anywhere Settings dialog and it says there is no playback devices installed. What happened? How do I get it to connect again? The support for wireless music systems displays the picture of the music anywhere device, but it is not listed as a device to support in the support interface. Searching gives me nothing. Is this not supported anymore?

[Mike_M]

Hi isobel,
Please call Technical Support for further troubleshooting.