I have a recent problem with gaming G602 mouse, left click started acting strangely, in some situations it acts as double click, mostly it acts as single click, i cant drag&drop items with it, its a mess and it become unreliable, when working with Windows files or in game, its terrible, and occuring all time.
My OS is Windows 10, software version is 8.70.3015. Reading similar thread here i tested it on other PC with Windows 7 and latest driver release, using onboard memory and pc, swapped left and right click, reconnected, it looks like its hardware issue, becouse its unpredictable how will left button work. I oppened up a ticket 9/21/2015 within logitech support but still no answer, even after almost one week past.
I dont know what to do now exept wait for some solution from support team, i tried everything but replacing mouse.
After about a half an hour or so on the phone with warranty support, taking a picture of the mouse, with serial number and case number visible, I was told they'd send me a shipping label in MAX 48 hours. Well waiting through yesterday made that 72 hours. The agents were fantastic, but I obviously can't get my replacement without shipping the mouse back. What am I supposed to do?
Yesterday I was playing and my mouse started loosing connection for about a second, and then started working again. This had already happened some months ago, and the guy on the phone told me to unplug the mouse and press all buttons repeatedly about 20 times. I did that, and surprisingly it worked (I was VERY skeptical about this). So I tried this, but when I plugged the mouse back, it actually wasn't working at all.
This is what's happening right now: when I plug in the mouse, Windows says the USB device was not recognized. The mouse doesn't control the pointer and none of the buttons work. Only one DPI light blinks between blue and a lighter blue.
What I tried to do so far:
1) Update the firmware manually. Can't do this because it doesn't recognize the mouse is plugged in, and asks me to do so.
2) Reinstall Logitech Gaming Software. I uninstalled it, but can't seem to reinstall it, because it always freezes MY COMPUTER at some point. I tried different versions, clean boot and whatnot. It just won't install.
3) Yell and swear. No results.
I'm running Windows 10. I had a G100 before that, so I had LGS installed from when I had Windows 8 or 8.1.
I don't really care for LGS, I just want my mouse to work.
I've been loving my G600 since I got it two years ago. It started to have a double clicking issue and I figured it was time to get a new one.
It feels like every one I've purchased has had something wrong with it and I've returned them. Then I picked up a Razer Naga, didn't like the feel of it.. and that one ended up having issues too.
So now here I am at my third G600 and the G-Shift button is stiff and harder to press than the left and right click buttons. I was wondering if this is normal? Does it become easier to click over time?
Or is this yet another defective mouse?
I recently flashed my G602 for a firmware update, and the dpi buttons G10 and G11 stopped working.
Have never been able to install the Logitech Gaming Software, so I'm not able to configure my mouse too.
Anyone having this problem?
In this case is in Battlefield 4.
I can't map the mouse buttons (Only the right , left and middle click) into the "mouse" section.
I know I can emulate the mouse buttons as keyboard but I want to use this section instead emulate the keyboard with the mice.
Only works the mice buttons that are assigned as "back" and "forward". So I guess is a assignments problem, but I don't know how the game can recognize the mouse buttons by default.
So, please, I need help with this.
PD: I tried in other games like Hardline and BF3 and is the same problem.
I have a G303 that is plugged into a laptop dock. Every day I connect my laptop to the dock and power it up, and the mouse goes through the initial phase where it goes through all the colors, then the logo goes to the color I have selected, but the sides go to the dark blue color. If I open the Logitech gaming software and go to the color selection tab, the sides immediately revert to the set color. I just switched from a tower to the laptop, and also went from Windows 7 to Windows 8.1, and the mouse had a firmware update after moving too, so I'm not sure if one of those changes is the culprit, or if it's just a bug.
I've bought some weeks ago a Logitech G303 Daedalux Apex that has the infamous rattling issue (when I move the mouse the sensor rattles causing the cursor to rattle as well).
I've already filed a warranty claim to the Italian support 2 weeks ago, but no answers yet.
Any help would be appreciated.
I had LGS version 8.72.107 installed, and it seemed to be working fine. I then upgraded to version 8.74.80, and again, things seemed to be working fine. But then I noticed that my G930 headset wasn't working correctly, and changing things within LGS didn't seem to fix the isue. So I tried to close and re-open LGS. To my surprise, LGS refused to re-launch. I have tried rebooting, uninstalling, re-installing both aforementioned versions of LGS, doing so during a clean boot, and creating a task to automatically launch LCore.exe automatically when I log on. None of these things have worked, and I cannot get LGS to launch. I can see that when I click on LCore.exe, that it briefly starts up as a background process, but then disappears after a few seconds. What am I missing!?
For reference, I am using Windows 10 Pro x64, and have a G700s mouse, G510s keyboard, and G930 headset.
Hi there logitech users I have a question that i'd like to know if it's possible or not to do. So let me explain what I want to do, I want to make 1 key do so it registers as pressing right click, then left click and then Shift.. is this possible with LGS or anything else?
Having a slight issue with my G600
I currently have a G9x, a Protus Core and none of them suffer from the same issue. They all run the exact same settings.
When clicking the middle mouse button the mouse mores a slight bit (about half a centimeter) in a random movment. The mouse is not mmoving just the cursor.
As a gamer this is flipping annoying, i am thinking my mouse if faulty (about 1 month old) issue is i bought it in UK and i am now back in South Africa.
Any ideas, what would you suggest.
Thanks in Advance
okay here is the deal 2 weeks ago my g502 started having random acceleration
no its not broken or faulty
no its not my mouse pad
i tried every possible fix but nothing is working
around that time windows and logitech released updates, so im not sure which is causing the problem
one thing i notice is that when i change the poll rate from 1000hz to 250hz the random acceleration is lower , but its still there
i do big moves so instead of 90degree moves i now do 180 ones at random points of my game
i can see that im not the only one with this problem
i dont want to change my mouse , this one was perfect and the accuracy was unmatch
also i can see that there is a new update (88.3) but im still stuck on 88.2.17 and it says that this is up to date ( which clearly it isnt)
please help a brother out, if there is anyone with more info on this please share it
thanks in advance
Hey i recently got a g600 MMO mouse and plugged it in and the mouse works fine i logged into world of warcraft and even hit some of the side buttons. When i went to download Logitech gaming software to change the keybindings and settings for the mouse it doesnt work... And i dont mean the software doesnt i mean not 1 version of the LGS setup will even run to install the program... I have talked on the phone for hours with 2 different support techs and niether of them can give me an answer..
I have started in safe mode and tried to install
I have switched USB ports to install and still wont even run the setup..
i have the correct most up to date x64 version for my PC and it does nothing...
I also have spent the last 4 hours looking through forums and all over the internet for a solution and have came to the conclusion you guys fail at this....
there is thousands of post on this forum and other forums with the same problem all the way back to 2006.... and not one of them gives a valid solution... I currently have Windows Vista 64 bit and there is nothing anywere about how to fix it..
not only for vista but for every operating system there is tons of problems with the installer not running but not 1 solution in almost 10 years??? this is rediculous.... im starting to get pissed off and might return this product if i cant get it working here soon.... my first macro mouse i have bought and i cant even use it for what its for... the LGS does nothing when you click the installer and i have tried so many different things its not even funny...
One thing i do know and have figured out myself no thanks to your support team is that in my device manager the mouse is there but is named HID Compliant mouse... i found simular issues on the internet that say the mouse isnt correcting installing the drivers but when i try to update them it says its updated. I Also ran the g600 firmware update and that says its updated fully. So that is an issue i cant fix either... if anyone can help plz do and i swear to god if you tell me to do stuff like start in safe mode and run as adminstrator i will return this product cus those solutions are obvious to anyone who plays any game that requires a macro mouse or actually uses there computer for gaming....
I just got this mouse to replace my aged G500 which was getting clicking issues and needed cleaning to often to work properly.
Anyways I have this problem ever since I got the G502 is that when I click the DPI shift button it changes to the next one up (from setting 1 to setting 2) It also does it when I set it to setting 2 then goes to 3.
Im using firmware 88.2.17 with LGS 8.74.80 and the mouse did update when i first got it when I was using an older LGS 8.7.107
I have a 700s gaming mouse, that’s 1 year old, last night before I plugged it in to charge I noticed on the 700 s Logi screen top left corner where it shows the status of your battery there was a ? in the status box, I plugged it in and the ? still remained, usually a lightning bolt appears showing charging status, my charging lights on the left by the thumb rest cycled showing it was charging but the ? still appeared in the status battery box. I left it charging all night and this AM the ? has gone and the battery status box showed the 5 vertical lines that it was fully charged. Did the ? mean that I may have a rechargeable battery that is going bad, maybe a glitch ??? thanks for reading
I've been having trouble using LGS on Windows 10 Pro x64. After installation if I choose not to restart my computer immediatly, LGS will launch and I can set any settings as I want, but once I restart my computer LGS will not start anymore. This is what I've tried to fix this problem (nothing worked):
1. tried installing different versions of LGS (all is done after a fresh clean install of Windows 10)
2. setting the compatability to Windows 7/8
3. run LGS as administrator by right clicking and selecting the option
4. deleting the entire LGS folder in "C:\Users\Duke\AppData\local" (someone mentioned the enhanced graphics might be causing problem)
5. updating firmware for my G502
6. unplugging all Logitech hardware when installing LGS and replugging them in after installation
7. install LGS right after a clean Windows 10 install with nothing else installed (LGS is the only software installed in the computer besides Windows 10, not even drivers for other hardware)
Note: all the above were tested without a network connection
btw, I can not find Lcore.exe in the task manager, so it's not running in the background, everytime I try to launch Lcore.exe it appears in the task manager and terminates itself right away. The Logitech sound service kept running though. So the question is why LGS can be launched right after installation, but won't start after a system reboot?
And this is what I have in my computer:
XFX Double D R9 290X
GIGABYTE GA-990FXA-UD7 rev.3
OCZ Vertex 4 SSD x2
Seagate SV35.6 Series ST1000VX000
I'm having some issues with my Mouse and possibly my keyboard.
I recently got a new computer with windows 10.
Ever since I've had a weird situation where the controls, mostly mouse and perhaps keyboard, while gaming, have glitches.
It's hard to tell what exactly is happening, it feels like for a instant I won't have control and the mouse is waiting to finish some mouseclicks or the keyboard some key clicks but it's not simply my keyclicks it almost feels like it's sending something else.
One thing I did notice that every time it happens, the 3 lights on the side of my g700s mouse turn orange/red and then return to green. This happens plugged in or wireless, or plugged into a non-pc charging cable, with or without a battery.
hey .i setuped windows 7 32bits and i instaled software of logitech g502 for windows 7 32 bit and View in community
hey .i setuped windows 7 32bits and i instaled software of logitech g502 for windows 7 32 bit and the software worked . now i changed my windows to windows 7 64 bit and software of windows 7 64bits wont instal on ym pc . it says sory this software is not compatible with your system . i tried windows 8 and i download both sofware of 32 bit and 64 bit . i get same message when installing . sory this software is not compatible with you operating system . pls i need help to solve this problem
I recently purchased a Logitech G502 and immediately noticed problems with the toggle button between free-spin and resistance mode not fully engaging every time. Moving the mouse wheel slightly would often help to allow it to engage from free-spin mode but now (two days after purchase), it will not engage regardless. Atttempting to move the mouse wheel slowly to let it click in then clicking the button does not help and neither does holding the mouse upside down to try to 'shake' it into place.
I this a common problem with this mouse? I has shown really good performance in every other area except for this issue.
What the the possible fixes for this considering it is a hardware issue?
Title says it all. Got an e-mail coupon for the Logitech Store and was hoping to buy another G100s. But can't find it anywhere on the site. Looks like it's still sold as a bundle with the G105 Keyboard, but I really just want the mouse.
I really like this mouse, so I'm wondering if I need to try and stock up from other suppliers before I can't find them anymore. Any info would be appreciated. Thanks.
Hello, I bought my mouse g600 yesterday and my system is Windows XP, so I already downloaded the software 8.45 but when I put on USB, there's no LEDs, nothing happens with my mouse, doesnt work ... I think I have to install some Driver, but I dont know where can I find, someone can help me?
I've been using a G500 for quite some time but now the left click is not working properly when I try to drag something so I decided to buy a new mouse but I'm kinda between G402 and G502 at the moment.
Budget-wise G402 is a lot more appropriate for me but I really got used to G500's free scroll wheel mode and G402 doesn't have it afaik.
G502 on the other hand; I've been reading lots of negative comments and experiences about its skates. It still has that problem? I will be going a bit over my budget with buying G502 and don't really want to have that kind of problem with such an expensive mouse. Also customer service and satisfaction is the worst of the worst in Turkey in general so I don't want to end up throwing the mouse to the trash can.
Looking forward to hear your suggestions.
My G602 was crushed when my laptop was accidentally dropped from the table.
I've been searching far and wide but I can't find a replacement for my G602. I just had my mice for just a month.
Where can I find a reseller that has a replacement USB Receiver If I am located in the Philippines?
Operating System: Windows 7 x64 Service Pack 1
Logitech Gaming Software version: 8.74.80
Mouse Model: G602 (M-R0048)
Driver version: Unknown
Brand new mouse(purchased 9/16 at Best Buy), works flawlessly on a different computer also running Windows 7 x64 Service Pack 1, so I'm certain there is nothing wrong with the mouse hardware. This other computer doesn't even have LGS installed, the mouse worked as advertised the very first time I ever plugged it in.
This computer was previously using a Microsoft Wireless Mobile Mouse 6000, with a very similar style of wireless dongle. I've tried both the old mouse's reciever and the G602 reciever in numerous USB ports on this computer. The old mouse works in all of them, the G602 doesn't work in any of them.
When I connect the G602 reciever to this computer, I get an error in Device Manager. The mouse's reciever shows up with error Code 28(The drivers for this device are not installed.) This is after Windows attempts to install the drivers automatically via Windows Update, and fails.
Attempting to update the driver manually, and pointing it to LGSFMOUHID.inf within the LGS software folder results in numerous options to install for this device, but none of them work. All of the Logitech reciever drivers I've tried result in an error code 10(Device cannot start.)
Logitech Connect Utility v2.00.3 does not recognize that the receiver is installed. Even removing the device via Device Manager, and then unplugging and reconnecting the receiver does not allow LCU to "see" the receiver, although Windows attempts discovery and installation of the driver again(also still failing).
I have lost most features with the most recent Mac OS update.... Anyone else having this problem? If so, is there a fix? I cannot find a software update for the mouse anywhere.