Logitech Gaming Software (LCore.exe) hangs (takes 100% CPU processing power of 1 core) when I plug my G502 into my Computer. I can't reprogram the buttons this way. How can I solve it?
More background info;
LGS starts normally when the mouse is not connected. If the mouse is connected, LGS will not be visible but only hang. In the image you can see what happens when I unplug my G502, start LGS and insert my G502.
I've installedLGS on Win8, Win8.1 and Win7. USB 2.0 or 3.0 doesn't make a difference.
I've tried removing settings.json in AppData LGS folder and reinstalling.
I've tried (all) other versions of LGS that support the G502 (even one version before)
ProcMon doesn't show why LGS hangs.
LGS 8.53.186 & G700 mouse: Keystrokes work... irregularl
y! What's the cause and how to fix it???
View in community
I have a G700 Gaming Mouse & an old G15 Gaming-Keyboard (old, 18-button version). I have no issues with the keyboard, since I never used any custom keys or macros and the G700 mouse worked also fine... until I switched to LGS instead of Setpoint 6.32 (the latter NEVER caused any problems!).
The first problem was the fact, that a gaming profile became inactive DURING a gaming session - usually after a couple of hours of playing (and it was not restricted to a specific game - it occured on a variety of games). At first I thought, it has something to do with the wireless mode - battery level too low or stuff like that (as far as I can remember, this problem never occured in wired mode).
Since I upgraded my system in February 2014 (new mobo, cpu, gpu and so on) and completely reinstalled windows, this problem did not occur anymore (AFAIR, of course) but now I have a new problem:
When I start playing after booting the system, everything works fine - profile detection, pointer settings and keystrokes (until now, I always assigned keystrokes to G6 & G7 buttons only - the 2 upper thumb buttons. I never had to do this for the lower thumb buttons (G4 & G5) since they were always detected by any game ingame). But sometimes the G6 & G7 buttons don't work - despite the profile is active! (pointer settings & profile detection *do* work!) I press them, but nothing happens!
So, the problem is: Keystrokes work - but irregularly and despite the profile is active! Usually, I have to restart Windows to fix this problem (AFAIR, just restarting LGS was never enough) but sometimes even that isn't enough! I have to restart multiple times, check LGS settings and other things until keystrokes work again! (profile detection and pointer settings always work - that's not a problem anymore)
Even more confusing is the fact, that this problem is very recent - only a couple of weeks or months! (I did not pay attention when this problem really started...) AFAIR, I did not do any major changes to neither the system nor to LGS!
What I did so far:
- Reinstalling LGS (multiple times)
- deleting all folders (C:\Programs, AppData and other) and registry entries associated with LGS and other Logitech Gaming stuff I could find (some are still left maybe...), then reinstalling LGS from scratch.
- Win7 Ultimate SP1 (x64)
- recently updated to most actual LGS software (8.53.186) (Important: this problem also existed with earlier versions of LGS!)
- Logitech Gaming Virtual Mouse and Logitech Gaming Virtual Keyboard are enlisted in the device manager!
Looking forward for help...
Interested in getting some feedback from owners of the mouse.
I purchased a g502 recently from Amazon and noticed something on removing from the box. You know that small glossy area between the left and right buttons, just ahead of the scroll wheel (top of the mouse)? Well I noticed that there were scratches and a large smear here. I gave a gentle wipe with a lint free cloth and most of the smear disappeared, however there was a couple of small blotches and some scratches that remained. It was very disappointing and I couldn't stop noticing it so I returned to Amazon, who sent a replacement. I took some pictures which I can put up if anyone wants to see.
Imagine the disappointment when the replacement had the same problem, a large cloudy smear in the same area and small scratches. This time a quick wipe removed the marjority of it and it looks better than the first one but there are a couple of thin scratches which are permanent. In fairness, this second mouse is much better and you have to look closely to see the imperfections, whereas the first one was very noticeable.
I think I will obviously have to live with it but was just wondering if anyone else had the same problem? The packaging was perfect, the mouse was packed as new and there are no other problems noticeable, it was just an annoyance.
How long does it take for customer support to respond to a message?
-5 weeks ago, i called customer support asking how i could get a replacement reciever for my G602. They told me they could send me a replacement reciever for free, and that they would email me some details to fill out so they could send it.
-i replied within like 10 minutes with the information they needed.
-i waited a while, no response.
-i sent a follow up email asking how long postage would take, or if they needed any more info
-i checked the post at the 4 week mark (how long things usually take to shop to where i am from a warehouse), nothing.
-i sent several emails, no response.
I don't even know if its been sent or anything.
hi, i just received my new g602 and i'm really disappointed to find out that despite what is clearly stated here
the logitech software won't allow me to adjust DPI settings "from 250-2500 in 50 DPI increments", rather in 250 (!!!) DPI increments. (i'm talking about the integrated memory part.)
that's 5 times the promised fine-grain control.
i'm really disappointed. any explanation/solution?
G500s Mouse - Causes both Mouse and Keyboard to stop working. Happens at random. Why? View in community
G500s Mouse - Causes both Mouse and Keyboard to stop working. Happens at random. Why?
To expand, I began by purchasing the G500 mouse and G510 keyboard.
Everything was fine (aside from a few software issues) untill one day the mouse and keyboard kind of, "crashed". The lights and displays began blinking and it was clear to me that the mouse was causing this, in addition the braided cable began fraying, so after years of use I thought it was time to upgrade. So I bought the G500s.
While the performance of this mouse has outmatched the G500 the same problem is happening. This forces me to plug in another USB keyboard (HP) to safely save, and exit my work to restart the computer. This is ok because for a while it will function like it always has but it shouldn't be happening in the first place and is happening even more frequently now.
If I need to supply more information I would be happy too but I need answers quickly because it is beginning to delay my work far beyond what I can handle, and I don't have a replacement mouse to use for now.
So does anybody have a clue why this is happening?
To append I now suspect the software is crashing independently.
For a long time now LGS has been crashing frequently but randomly, for unknown reasons therefore deeming my mouse functions unusable.
I game competitively and it really bothers me when in the middle of a game my mouse functions suddenly stop working.
The only way to start LGS again after a crash is a system reboot.
I am using windows 8.1 and the latest version of LGS.
Hello there. I have a G602 and G500. I use LGS 8.55.137 and my mice firmware is up to date. I am running WIndows 7 Ultimate 64.
My issue is that I need to check the acceleration box and uncheck it each time windows starts. Even though it's unchecked at boot it windows acceleratation is still present until it's enabled and then disabled in LGS. How can I fix this?
Troubleshooting steps I've tried are.
Installing latest LGS
Checking for latest mouse firmware
Running LGS as admin at startup
Trying a second PC
Reinstalled windows (mobo and cpu upgrade were the real reason for this)
Thanks for any and all help.
How to register G400s in the Logitech product registration page? It seems that this mouse is missing in the product dropdown list under the product category mice.
Hi, I just bought an used G700 mouse. All mouse buttons work fine, including left and right click, but mouse pointer does not move. Any move .... I tried on wood surface and on a Corsair Gaming mouse pad.
However, to my surprise, when I use the mouse on plastic bag (like plastic bag where mouse manual comes), windows mouse pointer moves!
Any idea to help me? Please!!!!
Im gonna type this without pressing backspace to see if it pops up
So, today my g600 mouse started doing what it had done in the past, and thats randomly press the g20 keys, at random. IDK if its my g600 or my g510s keyboard, but it types = whenever im typing and it wont stop. Ive tried all my usb ports and none make any difference, help?
Why is "Repeat options" not available in on board memory mode? In setpoint it worked fine. Doesn't make much sense considering it was an option back then but it's now removed in LGS.
I'm also seeing complaints about this from 1-2 years ago and it still hasn't been adressed. So i'm assuming it's a concious decision by logitech to remove this feature that was available in setpoint?
I understand it works with game detection but I prefer to use the on board memory and turn off software and keep the same settings on different pc's.
The G-Shift Assignment that I love from my G502 disappeared from the Logitech Gaming Software (LGS). On the bottom left part, I used to have the G-shift Slider to assign my buttons, or I could just click on the G-Shift button and drag the shortcut I wanted to use. But now none of those are available to me anymore. I tried re-installing LGS, but it didn't change anything.
Thank you for you help =)
I have a G500 mouse that when I plug into my desktop, Windows 7 fails to find drivers. However, on my laptop it shows up as "HID-compliant mouse" and works fine.
The desktop used to have G5 plugged in that was working without issue and I currently have a G11 keyboard plugged in. Before attempting to use the G500 I uninstalled all logitech drivers, mouse and keyboard. And attempted to install the mouse by itself to no avail. I've tried numerous versions of SetPoint and LGS, but the mouse will not even light up that it has power. The G11 keyboard works fine though. I've even tried manually applying the "HID-compliant mouse" driver and the "Logitech HID-compliant G500 mouse" drivers, but then it just says the device cannot start.
When I plug in the G500, Windows 7 fails to acquire drivers and it shows up as "G500" in the device manager and doesn't work (shown below).
Any solution would be deeply appreciated. Thanks!
This is a petition/suggestion message more than anything else... but from time to time (aka PC instability, whatever the causes, but I guess many G-owners also have OCed PCs for example ) I keep losing my profiles, I can backup them, but after a while I forget, and then my backup doesn't have my latest profiles.
Also you usually realise there is a problem with them after you click a button and your action doesnt trigger (MMOs for example...) which sometimes is too late .
Idk if this is the best way to do it, but I already lost them many times, could developers improve the way LGS handles this file?.
From the almost 100% rate of PC crashing = file crroupted, it looks like it's open for the whole lifetime of the program, maybe avoid having it open (if this is the case). or maybe create a auto-backup process which copies this file to a .back file whenever its written and restores it if the original one is somehow corrupted/there are no profiles when initializing the software.
LGS developers probably know the best way, but It would be great if they focus a little more on handling this file, which from my own experience in other software, it shouldn't take too much time to improve this behaviour, I know that this is external failure, but is not that uncommon and the amount of times that this file gets corrupted makes me guess it can be improved.
I know its not a big problem, but everytime it happens to me, i lose quite a few minutes restoring and also many times die in cs matches/bf4 plane or **bleep** the raid in wow (when I used to play it...)...
PS: The idea of having it in a post is basically because I dont know if there is any way to do this suggestions, and also for other people to share their thoughts.
Hello, as said in the title i have a problem: the mouse button pressed does not detect when i press a mouse button. Here is my simple script.
EnablePrimaryMouseButtonEvents(true); function OnEvent(event, arg) if (event == "MOUSE_BUTTON_PRESSED" and arg == 1) then OutputLogMessage("vova") end end
I tried with left , right, middle button, but nothing; it's like the script does not know im pressing a button on my mouse. i have a G9X mouse.
i have a g11 keyboard and a g700s mouse. For some reason, when i use them both on my pc the keyboard starts writing the wrong things, it's like Shift Ctrl and Alt are being pressed. this only happends when i use it go game with, and makes it impossiple to game with.
I tested with my old mouse, and the combo worked perfectly (it's a g500). I then tested with spare keyboard(Logitech Ultra-Flat Keyboard)and the g700s, and the same thing happend is there something wrong with my mouse, because i've tried rolling back the drivers, and updating them with no luck.. any idea how to fix this?
I have a Logitech G502 Proteus Core where its scroll wheel is not registering randomly. For example, when I scroll down a page, sometimes the scroll wheel will not register a downward scroll. As a gamer myself I find this intolerable.
I am aware that some users are facing this problem like this thread: http://forums.logitech.com/t5/G-series-Gaming-Mice
Could this be fixed via a future firmware update or should I send in this mouse for a replacement?
My g500 is having the cursor jerk the the right when moving along the y axis. Alternatively when i move it left or right, it "sticks" in place, but eventually the cursor moves.
The surface the mouse is placed on does not seem to effect this very much. I have updated my drivers and tried cleaning the sensor but the same behaviour occurs.
The behaviour is not DPI dependent.
I submitted a ticket to technical support about this a week ago and have yet to be contacted. Its reference number: [removed personal information]
Mouse is about 1 year old and worked flawlessly until a week ago.
I run a Mac with OS 10.9.3 and I am using the Logitech G600 Gaming Mouse. While I am happy with it, and especially happy with how Logitech has put out software and compatibility drivers for the Mac, there are a few customization options missing that one would assume to be standard. These two options are essential to my owning this mouse.
First of all, there is no option to set the mouse wheel Left and Right to scroll left and right, whether in a browser, Finder, or games. We may only bind them to a limited set of mouse commands, such as clicking or G-shift, but not to scrolling, which is astounding, considering that this is the mousewheel we're talking about.
Second, there are 3 on-face mouse buttons, not including the middle click (on the mouse-wheel). The first two of these are normally Left Click and Right Click, respectively, while the last is typically reserved for G-shifting or DPI shifting. However, I would like to set the G-shift button to right click and the Right Click button to G-shift. This is because I normally right-click with my ring finger, and the G-shift button happens to be in that position. The customization software indeed allows this, but does not allow the Right-Click button to control G-shifting (it can only control the primary or secondary click).
Fixing these two issues would be very simple and would only involve a bit of coding. I am otherwise happy with the sensitivity of the mouse and the functionality of the side-buttons. However, I must be able to side-scroll with the mousewheel and G-shift with the Right Mouse Button (physically, this would be the mouse button in the center on this mouse). It is essential to gaming as well as my work, and if I can't do them, I will have to return the mouse in exchange for another. Thanks
I want to buy a logitech Mouse, either G502 or G602. I really like how G502 feels in my hand and i would go for that one but I have only one concern.
I am a harcored World Of Warcraft player and I am coming from 2 steelseries Wow mice. Can you please tell me if the DPI Shift and DPI Up and Down are programmable? As in if i would like the DPI shift not to shift my dpi but instead press a combination of keys or use on my grid/healbot, it that going to work?
Thank you in advance for your answers