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Replying to:
Logi Nu
Posts: 1
Registered: ‎04-14-2012
Accepted Solution
Cannot reinstall LWS.

Don't understand it. I'm the only user on the PC, full administrative rights, UAC disabled, Firealls and antivirus software switched off during the install. Windows7 64bit Pro edition.

 

Attaching installation logs:

 

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23:11:20:754[3672] ERROR: INSTALL - PackageInstaller!InstallMSIPackage!InstallPackage does not exist!C:\Users\Agent\AppData\Local\Temp\Logitech_Webcam_2.31.1044.0\LWS\LauncherMain_Release_x86.msi
23:11:20:785[3672] ERROR: INSTALL - PackageInstaller!InstallMSIPackage!REBOOT=R REBOOT_EVENT=0 INSTALLDIR = "C:\Program Files (x86)\Logitech\LWS" !Installer failure!3
23:11:20:832[3672] ERROR: INSTALL - Package 'Webcam Software' failed to install
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=== Verbose logging started: 14.04.2012  23:11:20  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Users\Agent\AppData\Local\Temp\Logitech_Webcam_2.31.1044.0\MSetup.exe ===
MSI (c) (58:E4) [23:11:20:785]: Resetting cached policy values
MSI (c) (58:E4) [23:11:20:785]: Machine policy value 'Debug' is 0
MSI (c) (58:E4) [23:11:20:785]: ******* RunEngine:
           ******* Product: C:\Users\Agent\AppData\Local\Temp\Logitech_Webcam_2.31.1044.0\LWS\LauncherMain_Release_x86.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (58:E4) [23:11:20:785]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (58:E4) [23:11:20:785]: Grabbed execution mutex.
MSI (c) (58:E4) [23:11:20:785]: Cloaking enabled.
MSI (c) (58:E4) [23:11:20:785]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (58:E4) [23:11:20:785]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (14:9C) [23:11:20:785]: Running installation inside multi-package transaction C:\Users\Agent\AppData\Local\Temp\Logitech_Webcam_2.31.1044.0\LWS\LauncherMain_Release_x86.msi
MSI (s) (14:9C) [23:11:20:785]: Grabbed execution mutex.
MSI (s) (14:84) [23:11:20:785]: Resetting cached policy values
MSI (s) (14:84) [23:11:20:785]: Machine policy value 'Debug' is 0
MSI (s) (14:84) [23:11:20:785]: ******* RunEngine:
           ******* Product: C:\Users\Agent\AppData\Local\Temp\Logitech_Webcam_2.31.1044.0\LWS\LauncherMain_Release_x86.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (14:84) [23:11:20:785]: Note: 1: 2203 2: C:\Users\Agent\AppData\Local\Temp\Logitech_Webcam_2.31.1044.0\LWS\LauncherMain_Release_x86.msi 3: -2147287037
MSI (s) (14:84) [23:11:20:785]: MainEngineThread is returning 3
MSI (s) (14:9C) [23:11:20:785]: User policy value 'DisableRollback' is 0
MSI (s) (14:9C) [23:11:20:785]: Machine policy value 'DisableRollback' is 0
MSI (s) (14:9C) [23:11:20:785]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (14:9C) [23:11:20:785]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (14:9C) [23:11:20:785]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (14:9C) [23:11:20:785]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (14:9C) [23:11:20:785]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (14:9C) [23:11:20:785]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (14:9C) [23:11:20:785]: Restoring environment variables
MSI (c) (58:E4) [23:11:20:785]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (58:E4) [23:11:20:785]: MainEngineThread is returning 3
=== Verbose logging stopped: 14.04.2012  23:11:20 ===
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