iPod Docks

[Dweeble]

I had the same problem and it is easily rectified; simply remove the plug adapter and pull slightly - I used a ball point pen - on the two springs, clip your plug adapter back on et voila!

[Andrew0A]

Dweeble....you are a LEGEND. You saved me from a big hassle.

Logitech's Customer Support is SHOCKING. No one on their Tech Support do not know anything. How can they call themselves Tech Support!!!

They told me to reset the unit from the button below or use another power supply. Then they said send it back to the retailer (warranty call), which was an eBay Store, Buy24-7, which has shocking service.

Awesome...love ya

Andrew

[Mike_M]

Hi,

Logitech Tech Support is not to be faulted here. Your complaint seems to be about the return service aof a retailer, something we have no control over.

As far as "fixing it" by modifying the product, Technical Support is not allowed to do that.

[Dweeble]

You are most welcome Andrew.

[airwind]

I have the same problem . Bought it a month back. All of a sudden battery is not charging. If I connect it to power, the power indicator is on but the battery charge ( flashing green lights) is not on. Remove the power and the batter charge indicator is red.

 I have to always have it on Power!

Can I get it repaired since it has 1 year warranty! I am from Chennai, India. Where is the nearest logitech service centre?

[millenium]

I just had to register to say a massive Thank You to Dweeble! You are a genius!

I have had this problem for a very long time and haven't been able to find a replacement charger anywhere. 

My husband also says a big thank you as now he doesn't have to buy another system for me!

Your solution worked in seconds...awesome!

[Mike_M]

HI,

Logitech will replace the defective AC adapters as part of the warranty.

Replacement AC adapters are available here for out of warranty products.

Message Edited by Mike_M on 09-21-2009 03:00 PM

[millenium]

Thank you, that link is for America though, have you got a link for the British site please? I can't find it by searching using the product code given by the site or the name.

Message Edited by millenium on 09-12-2009 05:03 AM

[SDW]

Millenium,

Try http://www.logitech.com/index.cfm/349/4876&cl=gb,en&pcid=4872

The spare parts shop isnt easy to find on the UK site...  for reference the white adapter part number is 993-000104 (and I cant find the black that I want)

[millenium]

Thank you SDW! Hope you find what you need soon!