iPod Docks

[YamYam]

I bought my S715i just a couple of hours ago, when I came home I charged it untill it was full and when it was full I wanted to try it out a bit.

I put my iPhone 3gs in the dock and pressed play, and music started playing. I was really happy about the sound quality.

However, after listening for a minute or two, I noticed that the sound was only coming from the RIGHT side.

So I tried to do a couple of things, thinking maybe I did not connect it well; I restarted my iPhone, I put the dock on and off, a combination of both, playing sound without the power supply, but none of that worked.

I am not sure if it's meant to be this way, or if theres just something wrong with my iPhone or the Dock.

I currently do not have an extra ipod/phone to test with, so I'm not sure what exactly the cause is.

I was wondering if you could help me with this.

Thanks in advance,

Yam

[dhelpard1]

Hello YamYam,

Your speaker should be playing your music from both channels.  If you are able to, please connect your ipod to the speaker using the aux input on the speaker.  It is located behind the left speaker (above where you would plug the AC adaptor in)  You can use a standard 3.5mm male to male stereo patch cable.  You would connect one end to your speaker, and the other end to your headphone jack on your ipod.  If your speaker still only produces sound on the right side, please contact Customer Care in your region for further support and a possible warranty replacement. 

I hope this helps you out.

Sincerely,

[YamYam · Accepted solution]

Hello,

I would like to thank you for taking your time to reply. I've been trying to come with solutions myself when my thread was just placed. There's actually a really simple way to test if it works or not.

You know that *thump* sound everytime you turn a speaker on/off? It only came from the right side, wich means that the left side isn't working.

I bought my S715i's at the Duty Free, and I'm returning there by sunday, so I can probably just trade it in for a new one without any problems.

I thought I'd post this for people that have the same problem. Once again, thanks for responding.