03-24-2012 06:25 PM
I have a pure-fi anywhere 2 that does not want to play music from my ipod anymore. My ipod works perfectly in a different speaker system. It seems to me that the dock is not working properly. Any suggestion on replacing or repairing?
03-25-2012 07:37 AM
Please ensure that your ipod does not have a protective case on it. Protective cases can prevent the connector from making a good clean connection and thus resulting in no audio. If you are able to, please test your speaker with a different ipod. If your problem persists please contact Customer Care for your region for further assistance and a possible warranty replacement.
I hope this helps you out.