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Shaun_R
Posts: 2
Registered: ‎12-12-2010
0

Pure-Fi Express Plus "Charging is not supported with this accessory"

I have a 4th generation iPod touch, and the Pure-Fi Express Plus. Occasionally, the iPod displays the message "Charging is not supported with this accessory" when I plug it in. However, unplugging it and plugging it back in usually resolves the issue and the iPod charges. 

 

It's very strange, because it doesn't and has never happened with my 2nd or 1st gen iPod touch, only my new 4th gen. 

 

Does anyone have ideas on what's causing this? 

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Shaun_R
Posts: 2
Registered: ‎12-12-2010
0

Re: Pure-Fi Express Plus "Charging is not supported with this accessory"

Anyone have any ideas?

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ttstead
Posts: 1
Registered: ‎11-12-2011
0

Re: Pure-Fi Express Plus "Charging is not supported with this accessory"

I have exactly the same issue and trying to figure out how to get the appropriate cradle to fit the dock.  Apple's universal adapter has negative reviews.  I can't even get sound to come out of the speakers most of the time with my new iPod  Touch.

Retired Logitech Employee / Moderator (Inactive)
jlohnes
Posts: 414
Registered: ‎11-17-2010
0

Re: Pure-Fi Express Plus "Charging is not supported with this accessory"

Hello All,

 

You can view the iPod compatibility chart for all Logitech docks using this link. If you have a skin or case on your iPod, please remove it before docking as the 30 pin connector is so sensitive that even fractions of an inch of connection can make a difference.

 

Regards,

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