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Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

Hi .

Type Reset Pure-Fi Elite in the search window at the bottom of this post.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
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spice3d
Posts: 7
Registered: ‎01-07-2009
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

I also have this problem with my brand new Pure-Fi Anywhere 2. I have tried the reset and still have the problem. Switching AC outlets does nothing and the unit shuts off after about minute whether it is plugged in or running on batteries. I have tried loud volumes as well and it makes no difference. I have no issues if I use it with my 2nd gen iPod Touch, only if I try to use the Aux input. It is somewhat difficult to believe that Logitech cannot reproduce this.
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reneb
Posts: 5
Registered: ‎12-31-2008
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

[ Edited ]

 

 

Me to, I have tried the reset and still have the problem.

Message Edited by reneb on 01-07-2009 12:53 PM
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spice3d
Posts: 7
Registered: ‎01-07-2009
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

I sent techsupport email to Logitech. Realistically though, I can't imagine there is much they can do. It's just a speaker/amp so it's not like you can upgrade firmware or change a setting. I'm returning both of the units I just bought. Too bad, it was the only one I could verify would correctly charge the 2nd gen iPod Touch.
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

Hi All,

Posting questions  about different products in one thread, (thread jacking) is not a good way to get those questions answered. It gets confusing to everyone and makes searching for answers a nightmare. Please post in a new thread if you don't find an answer in another thread.

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
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freddyyoung
Posts: 2
Registered: ‎01-03-2009
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

Hi All, had exactly thisH problem, cured mine eventually by changing the supplied adapter to the european 2 pin and as we use the 3 pin plug here in the UK had to use a 3pin to 2 pin adapter plug/socket.

As soon as I did this the unit worked fine, and a lovely sound it is, well done Logitech, head and shoulders above the rivals once again.

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spice3d
Posts: 7
Registered: ‎01-07-2009
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

2-pin? That's mono. You need at least 3 conductors to get stereo. Even if that works, it's not a good solution.

 

FYI I finally got a reply from tech support and they said it was defective without any of the usual try this try that nonsense. Offered to send me another one. So what are the odds that BOTH of my brand new Pure-Fi Anywhere 2 purchased from different places are defective. Zero IMHO. What are the odds that another one that is sent will have this obviously design flaw fixed? Zero as well.

 

I've returned both. I just wish the flaw was confirmed by Logitech and they rev the hw.

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ScottShanks
Posts: 5
Registered: ‎01-02-2009
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

I couldn't agree more. The thing cutiing out when the unit is plugged in is a flaw - simple as that. I've had two units with the exact same problem. Logitech simply does not want to own up to the problem. This has been very disappointing.:smileymad:
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freddyyoung
Posts: 2
Registered: ‎01-03-2009
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

2 Pin "Mono" ? what are you talking about man!!!! I think your a litle confused mate, I'm talking about the power suppy, and I suggest you take a second look at yours.

Do the 3 green LED's light up when you plug in and switch it on? if thet don't then you obviously have a faulty power supply via the adapter.

And weather it's powered by a 2 pin or 3 pin makes no difference to the unit itself, thats just the way it is in a particular country. some use a ground to earth some dont, the PureFi is double insulated so you dont require an earth.

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spice3d
Posts: 7
Registered: ‎01-07-2009
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Re: PureFi Anywhere 2 Speakers Cutting Out/Turning Off

Ah ok Freddy. I understand what you are talking about now. However, the point of this entire thread is not that the charging power goes off, the unit just turns off the input amplification. Second button from the left I think goes off. We aren't talking about the general unit power.