12-03-2006 09:48 AM
My IO2 Digital Pen seems to have stopped working. I no longer get a short vibration when ticking an Activity box and no Download Window appears when I dock the pen. A vibration only occurs when removing the top. The message 'Nothing to download' always appears. I think I have tried everything to resolve the problem - checked connections, tested on two PC systems, soft reset, hard reset, re-installing the software, etc. The pen is 100% charged.
Background - I stopped using my Digital pen a few months ago when ink cartridges started to leak when inserted. I tried inserting new cartridges from the original spares pack but got the same result so I shelved the pen. I have recently obtained two packs of new cartridges. These insert OK - no leaks - but my pen does not seem to store anything I write. Could there be a link between the leaks and the current problem? Please help. Keen to put the pen back to work.
10-10-2007 09:06 AM - edited 10-10-2007 09:08 AM
Message Edited by sirlie on 10-10-2007 09:08 AM