I have been trying to install the IO2 software, but keep running in to a Microsoft Visual C++ Runtime Library error. I've tried installing from the CD and from the download. I've tried a clean boot. Still no resolution. Customer support says that they have never heard of the problem and to call Microsoft.
Anyone else have this problem, or know how to fix it?
It came down to shutting off my anti-virus while installing. Webcam works perfectly now. (I had hesitated doing that the first few times because it has a firewall as well and with broadband, I don't like doing that, even for a few minutes. So it was a risk I figured I'd take by shutting the modem off).