03-05-2008 06:38 AM
I have an orginal pen and when I dock it and start the paper download I always get "Logitech io2 Software does not recognize the paper you are using. Would you like to download a definition file for this paper?" to which I click Yes.
Normally the pages download with no problems but suddenly within the past couple of days, instead of downloading I get "Unable to download the paper definition. Please try again later." error and when I click the "Details" button it says "GPLS Pen is not recognized".
I have "repaired" the installtion. I have also removed and re-installed to a new directory with no luck; same error. Could this be related to the recent transition of the digital pen to Destiny? Is anyone else having this problem?