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JEFFSHAW
Posts: 3
Registered: ‎07-18-2007
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"GPLS Pen is not recognized" error when downloading paper definitions.

I have an orginal pen and when I dock it and start the paper download I always get "Logitech io2 Software does not recognize the paper you are using.  Would you like to download a definition file for this paper?" to which I click Yes. 
 
Normally the pages download with no problems but suddenly within the past couple of days, instead of downloading I get "Unable to download the paper definition.  Please try again later." error and when I click the "Details" button it says "GPLS Pen is not recognized".
 
I have "repaired" the installtion.  I have also removed and re-installed to a new directory with no luck; same error.  Could this be related to the recent transition of the digital pen to Destiny?  Is anyone else having this problem?